The Franchise Tax Board (FTB) today announced that effective Monday, August 3, it will change its call center hours of operation to 8 a.m. to 5 p.m., Monday through Friday, except for state holidays.

Currently, general taxpayer assistance phones lines are open from 7 a.m. to 6 p.m. The change stems from budget constraints.

Taxpayers with general questions can call FTB at 800.852.5711. FTB responds to more than 2.6 million taxpayer calls per year. Taxpayers can also access FTB’s website for state tax information, forms, e-services, and answers to frequently asked tax questions at ftb.ca.gov.

This entry was posted on Monday, August 10th, 2009 at 4:58 am and is filed under Tax News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.